Reviews
Reviews
Thorough check on my symptoms and referral to hospital
The clinician was very professional and skilled but the place of treatment was totally inappropriate as it was just separated by curtains which offered no privacy. I could hear the next person’s consultation.
The respect andbeing comfortable speaking and the questions asked helpef me to know what they are going to do to help with the constant pain non
I saw a gentleman called Liberty and he was extremely kind and explained everything to me in a clear, easy to understand, professional manner. I was very impressed with the level of care and time given to me.
Poor evaluation and further instructions lacking
I was rushed. Clearly not listened to properly as I had to repeat things I had already said..
The therapist by her own admissions tried to ‘cut corners’ by testing my feet reflexes with my woolly socks on! Needless to say this failed and she recognised why ‘cutting corners doesn’t save time’
An xray revealed an issue but the words ‘supposed’ kept being used!?
I cannot understand the point of this, I went with a purpose and left even more confused and frustrated.., I’ve another appt next week as we ‘ran out of time’ and I’m dreading it, but if I don’t attend it will set me back
I received excellent service.
Because I received the care and information I required sympathetically
Excellent review of my condition
Myself and wife had my grandsons that particular day and would like to make a complaint about some of your staff and there incredibly rude and upsetting comments towards 2 well behaved 5year olds. I was shocked and ver disappointed
Please send a complaint form to my email address
Thanks [name removed]
Thank you for your feedback. As this is an anonymous platform, please email your concerns to DellwoodMSKPhysio@berkshire.nhs.uk and we will then be able to contact you directly to discuss further. Many thanks.